We want you to feel like you’re being looked after every time you deal with us. But if you don’t feel we’ve handled something properly, send us an email at insurance@ubicar.com.au, or if it's an App issue, at hello@ubicar.com.au. We’ll sort it out for you.

If you're an insurance customer and you’re still not happy, then you can follow our Complaints process – see Important Information section in your Product Disclosure Statement for details.

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