UbiCar App

Common questions asked about our app

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36 articles in this collection
Written by UbiCar and Charles Jacobson

Required app permissions for iOS

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Written by Charles Jacobson
Updated over a week ago

Signing in to the UbiCar App for the first time after purchasing a policy

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Written by Charles Jacobson
Updated over a week ago

Uninstalling App

How this may impede trip recording
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Written by UbiCar
Updated over a week ago

Network Location

How GPS and network location setting may impeded recording
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Written by UbiCar
Updated over a week ago

Airplane mode

How this setting may impede recording of trips
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Written by UbiCar
Updated over a week ago

Trip interrupted

How force quitting the app may impeded recording
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Written by UbiCar
Updated over a week ago

Low Battery Level

Low battery levels can impede trip recording
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Written by UbiCar
Updated over a week ago

Trip waiting for upload

How to get trips uploaded consistently
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Written by UbiCar
Updated over a week ago

Samsung Sleep Mode

How to get Sleep Mode working with UbiCar app
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Written by UbiCar
Updated over a week ago

Bluetooth may impact trips recording

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Written by UbiCar
Updated over a week ago

Location Services

Enable location services to improve trip recording
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Written by UbiCar
Updated over a week ago

My Huawei phone is missing trips

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Written by UbiCar
Updated over a week ago

My Xiaomi phone is missing trips

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Written by UbiCar
Updated over a week ago

My app is missing trips

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Written by UbiCar
Updated over a week ago

Does the app use my phone battery?

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Written by UbiCar
Updated over a week ago

I was a passenger in a car and this impacted my score. How do I remove this trip from my history?

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Written by UbiCar
Updated over a week ago

How do I improve my driving score?

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Written by UbiCar
Updated over a week ago

Why did my scored distance/scored trips go down?

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Written by UbiCar
Updated over a week ago

If I slam on the brakes to avoid an accident, does this hurt my score?

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Written by UbiCar
Updated over a week ago

Does using my GPS/NAV or streaming music impact my score?

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Written by UbiCar
Updated over a week ago

The app has the wrong speed limit. How can I get it fixed?

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Written by UbiCar
Updated over a week ago

How is speeding measured?

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Written by UbiCar
Updated over a week ago

What does “not driving” mean?

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Written by UbiCar
Updated over a week ago

Do I need to open the app for each trip so it can collect my data?

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Written by UbiCar
Updated over a week ago

Should I turn off the app when another driver uses my vehicle?

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Written by UbiCar
Updated over a week ago

If I change a trip to indicate that I’m the passenger or that someone else is driving will that impact my score?

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Written by UbiCar
Updated over a week ago

How can I view the data that my UbiCar app collected?

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Written by UbiCar
Updated over a week ago

Can I stop using the UbiCar app at any time?

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Written by UbiCar
Updated over a week ago

Do all trips count the same towards my score?

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Written by UbiCar
Updated over a week ago

Is my score impacted by where I drive?

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Written by UbiCar
Updated over a week ago

Is my score impacted by the time of day I drive?

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Written by UbiCar
Updated over a week ago

If I drive on a bumpy road will it impact my score?

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Written by UbiCar
Updated over a week ago

Can I use my phone hands-free and not impact my score?

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Written by UbiCar
Updated over a week ago

If I get a phone call or text while driving, and I don’t respond, does it impact my score?

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Written by UbiCar
Updated over a week ago

Will an accident impact my score?

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Written by UbiCar
Updated over a week ago

Does being stuck in a traffic jam impact my score?

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Written by UbiCar
Updated over a week ago