The parts we use in the repair of your car are covered under our repair guarantee.
To restore your car to its condition immediately before the incident, we will use parts consistent with your car’s age, condition and warranty period and:
• If your car is 2 years old or under we will use genuine new parts to repair your car.
• If your car is 3 years or older we will use genuine new parts or quality recycled parts.
• Regardless of your car’s age, we may use non-genuine parts for the replacement of windscreens, window glass, sunroofs, radiators and air conditioning components.

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